![]() Also the servers and supervisors are exempt from overtime pay, by some legal voodoo.Īlso, the place is fucking FILTHY. And if the guest doesn’t use it, they salvage it like some sort of Dickensian crackhead trying to scrape the barrel to pay the landlord. EDIT: To reiterate, this fabulously profitable resort in a tourist city sells alcohol at a 300%-400% markup, 21% service charge, and delivery fee. I think it’s a little weird, especially when it’s stuff that the guest obviously brought in because we don’t sell it anywhere in the resort. It gets bagged up by housekeeping, or picked up by us, brought back to our coolers, and then sold again. I deliver room service in a high end hotel, and any unopened alcohol delivered to a room, or brought in and left by a guest, gets resold. Most hotels don’t like online bookings because the OTA (online travel agent) will take 25-40% of the reservation fee as commission. ![]() If they say no or they can’t, just tell them you will book it online. When doing this, always get it as part of the emailed reservation confirmation. I sent a file detailing the GM’s embezzlement and other misconduct to the district office. The GM confronted me with secirity tape that showed me not haggling. We were told to upsell the rooms for 79.99. People would drag in at 1 AM and ask for the 29.99 rate. This is in a resort area, Southern California, on the 101. The GM, a real crook, had hung a banner on the outside that faced the freeway proclaiming rooms for 29.99. In the 80s I was a night auditor at a Best Western.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |